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Talk to someone who knows the road.

Corridors, fleet size, an invoice you cannot reconcile, or a driver waiting at a border. Pick a desk below — every message reaches a person, not a ticket queue.

Checking Kabul time… English · Pashto · Dari Avg. reply 3h 20m
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Kabul dispatch · coverage LIVE
Phone · dispatch+93 700 000 000 Copy WhatsApp · 24h+93 700 000 000 Chat Emailinfo@oeacnetwork.com Copy
Shahr-e-Naw, Kabul · Afghanistan —
Four desks

Pick the desk that fits

Each one has a named inbox and its own promise. Choosing up front removes a round trip.

Sales & onboarding

New accounts, company setup, fleet enrolment and volume contracts.

sales@oeacnetwork.com Reply within 4 working hours

Operations & dispatch

A load is late, a driver is held at a border, a handover needs approving.

ops@oeacnetwork.com Answered 24/7 · first

Billing & finance

Invoices, escrow releases, cash top-ups and settlement statements.

billing@oeacnetwork.com Reply within 1 working day

Driver support

KYC documents, verification, payouts and handover to another driver.

drivers@oeacnetwork.com Reply the same day

Not sure what to ask?
Price the lane first.

Indicative market rate from our live lane data. The same engine that prices every bid on the platform.

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We reply within one business day. Emergencies? Call dispatch.

Message received

It is with the right desk now. You will hear back within one business day — sooner if it is operational.

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Before you write

Quick answers

How fast do you actually reply?
Operations messages are read immediately during working hours and within a few hours overnight — a load stuck at a border is never left until morning. Sales and billing answer within one working day. Every message gets a named responder, not a reference number.
Do I need an account to get a price?
No. The estimate above is the same model that prices live bids, and it needs no login. A binding quote needs three things: corridor, cargo weight and vehicle type — send those and you will get a rate per load, valid for 14 days.
Can you work with our own trucks and drivers?
Yes. Carriers register their fleet, upload Tazkira and vehicle documents, and receive loads from shippers on the platform. You keep your drivers — the platform handles assignment, handover approvals, escrow and settlement.
How does payment work?
Shippers fund a wallet by cash at the Kabul office (an admin credits the balance) or by bank transfer. On assignment the amount is held in escrow; it is released to the carrier on proof of delivery. Invoices are generated per load and printable.
Is the app available for iPhone?
The Android APK installs directly from our download page. iPhone and iPad cannot install APK files at all — Apple does not allow it — so on iOS you add the web app to your home screen from Safari (Share → Add to Home Screen). It is the same application, full screen, and keeps working offline.
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